Frequently Asked Questions

Get your questions answered before you arrive

Get your questions answered before you arrive and enjoy an even more relaxing stay.

Is it better to book on the website or on Booking?

On the website. The direct booking rate is 10% lower than on the apps, with a lowest price guarantee. You can pay in up to 6 interest-free installments and, once you sign up, you earn 3% cashback with Clube Villa Blu for your next stay. None of this applies to Booking, Decolar or other apps.

Does the inn offer a lowest price guarantee?

Yes. Found the same room, for the same dates, cheaper on another website? We'll cover the difference. Just show us the final booking price on the other site. The guarantee does not apply to comparisons with bookings paid with credits or miles.

Where can I see prices?

Right in the date search on our website, which shows up-to-date rates for each room. Nightly rates start at R$ 223 on the lowest rate. Prefer some help? Message our team on WhatsApp.

How does Clube Villa Blu cashback work?

Every booking completed in the booking engine on our website by a registered guest earns 3% of the amount as credit (10% on stays from June, July and August and 5% on Brazilian public holidays), released 5 days after check-out and valid for 1 year. To check your balance and use your credit, log in to the booking engine. See the details on the program page.

What offers and packages are available?

We have special rates for Brazilian public holidays and seasons, and our rates follow demand: the earlier you book, the bigger the discount. Every direct booking also comes with a lowest price guarantee and cashback for registered guests. See the terms on our Offers page.

When is high season in Maresias?

At the inn, high season runs from December to February. Shoulder season falls in March, April, September, October and November, and low season runs from May to August, when rates are lower and cashback rises to 10% from June, July and August.

Can I cancel or change my booking?

Yes. With the refundable rate, cancellation is free up to 7 days before check-in (during Brazilian public holidays and from December 20 to March 2, up to 30 days before). Date changes are free with 8 or more days' notice. Requests are made by email and answered within 24 hours. Bookings made on partner sites follow the rules of the site where they were made. See all the rules in our Inn Policies.

What are the check-in and check-out times?

Check-in is from 3 pm and check-out is by noon. Early arrival or late departure depends on availability and may come at a cost: please ask the front desk.

Is breakfast included?

Yes, in every rate. It's served from 8 to 10:30 am, with breads, fruit and cakes. Gluten-free or lactose-free options are prepared on request with advance notice.

How far is the inn from the beach?

The inn is on a quiet street about a 10-minute walk (700 m) from Maresias beach: close to the action, away from the noise.

Does the inn have a pool?

Yes! The pool is heated all year round, with the water kept between 27 °C and 29 °C. The sauna is open every day from 10 am to 10 pm, and the lookout is the place for sunset.

Is there parking?

Yes, one parking space per room, included in the rate.

Do children pay?

Children up to 3 years old stay free, with a limit of 2 per room. For older children, rates are shown in the date search.

What makes Villa Blu different from other inns?

We're a family-run, Tripadvisor award-winning inn on a quiet street about a 10-minute walk from Maresias beach, with a heated pool, a homemade breakfast and the kind of service that welcomes you like a friend.

Is the inn a good fit for couples?

Yes. The Standard and Deluxe suites have king beds, the pool is heated all year round and the lookout is the place for sunset. See it all on our couples page.

Does the inn allow pets?

No. Villa Blu does not accept pets of any size: we prefer to let you know in advance so you can plan your trip without surprises. Guide dogs for people with visual impairments are always welcome, as guaranteed by Lei 11.126/2005 (Brazil's guide dog law). If your pet is traveling with you, see our tips in Traveling to Maresias with a pet.

Does the inn have accessible rooms for guests with disabilities?

Yes. We have an accessible room for guests with disabilities or reduced mobility. Contact our team before booking so we can confirm availability and answer your questions.

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